{"id":962,"date":"2025-06-10T07:58:52","date_gmt":"2025-06-10T05:58:52","guid":{"rendered":"https:\/\/grupotcq.com\/politica-privacidad\/"},"modified":"2025-11-23T12:52:35","modified_gmt":"2025-11-23T11:52:35","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/grupotcq.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"962\" class=\"elementor elementor-962 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f84ca17 e-flex e-con-boxed e-con e-parent\" data-id=\"f84ca17\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1650e9 elementor-widget elementor-widget-heading\" data-id=\"d1650e9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28b8ec62 e-flex e-con-boxed e-con e-parent\" data-id=\"28b8ec62\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79c799f1 elementor-widget elementor-widget-text-editor\" data-id=\"79c799f1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Grupo TCQ<\/strong> hereby informs the users of the website <a href=\"https:\/\/grupotcq.com\" target=\"_blank\" rel=\"noopener\"><strong>https:\/\/grupotcq.com<\/strong> <\/a>of its Privacy Policy and describes what data it collects, how it uses them, the users\u2019 options regarding such data, their rights, data security, commercial communications, and modification of this confidentiality policy.<\/p>\n<p>In the processing of personal data, <strong>Grupo TCQ<\/strong> guarantees compliance with Regulation (EU) 2016\/679 of the European Parliament and of the Council on the protection of natural persons. This regulation aims to guarantee and protect, with regard to the processing of personal data, the public freedoms and fundamental rights of individuals, and in particular, their honor and personal and family privacy.<\/p>\n<p>The use of the website <strong><a href=\"https:\/\/grupotcq.com\">https:\/\/grupotcq.com<\/a><\/strong> and any of the services included on it implies acceptance of the conditions presented below.<\/p>\n<p>However, <strong>Grupo TCQ<\/strong> reserves the right to modify this Data Protection Policy at any time, in order to adapt it to legislative developments or changes in its activities.<\/p>\n<p><strong>Grupo TCQ<\/strong> guarantees at all times full and complete compliance with the obligations established by data protection and information society services regulations, as well as by any other laws or rules that complement or replace them.<\/p>\n<h4><strong>Data Controller<\/strong><\/h4>\n<p>The personal data collected through the website <strong><a href=\"https:\/\/grupotcq.com\">https:\/\/grupotcq.com<\/a><\/strong> will be incorporated into a file under the responsibility of <strong>LOGISTICS QUALITY SERVICES, S.L.<\/strong>, a Spanish company with registered office at <strong>Calle Alejandro Goicoechea, 1, 28806 Alcal\u00e1 de Henares, Madrid<\/strong>, with Tax ID No. <strong>B82707365<\/strong>, and email: <a href=\"mailto:info@lqs.es\" target=\"_blank\" rel=\"noopener\"><strong>info@lqs.es<\/strong><\/a><\/p>\n<h4><strong>Purpose of Data Processing and Data Quality<\/strong><\/h4>\n<p>It is hereby informed that personal data requested in our forms or provided to us via email addresses will be included in our personal data files, whose owner and controller is <strong>Grupo TCQ<\/strong>.<\/p>\n<p>All collected data will be treated with due confidentiality in accordance with current personal data protection regulations under Regulation (EU) 2016\/679 of the European Parliament and of the Council. Our files are registered with the General Registry of the Spanish Data Protection Agency.<\/p>\n<p>This website is governed solely by the applicable laws of Spain, to which both national and foreign users of this website are subject.<\/p>\n<p>The data we request are appropriate, specific, and necessary for the purpose for which they are collected and will not be used for any purpose other than that for which they were provided.<\/p>\n<p>Unless expressly indicated otherwise, all form fields must be completed. The information provided by the user must be true, accurate, complete, and up-to-date.<\/p>\n<p>The user shall be solely responsible for any damage or loss, direct or indirect, caused to <strong>Grupo TCQ<\/strong> or any third party by filling out forms with false, inaccurate, or third-party data.<br \/>Our website obtains personal data through form submissions and emails, for the following purposes:<br \/>Management of <strong>Grupo TCQ<\/strong> users to respond to their requests for information and to provide the services offered.<\/p>\n<p>In accordance with Article 6, paragraph 1(a) of the GDPR, if you have previously given express consent to subscribe to our newsletter, we will use your data for sending commercial communications in accordance with that consent.<\/p>\n<p>You may unsubscribe from the newsletter at any time by sending a message to our contact address provided herein or by clicking the unsubscribe link included in each commercial email. After unsubscribing, we will block your email address for this use unless you expressly consent to continued use or we are permitted by law to retain it, as explained in this document.<\/p>\n<h4><strong>INFORMATION COLLECTION<\/strong><\/h4>\n<p>We collect information in two general categories:<\/p>\n<p><strong>Information You Provide to Us<\/strong><\/p>\n<p><strong>Grupo TCQ<\/strong> collects and requests certain personal data to enable proper use and functionality of the website. Without this information, we may be unable to provide all requested services.<\/p>\n<ul class=\"wp-block-list\">\n<li>When registering or filling out a form on the website, you will be asked for specific information such as name, surname, email address, etc.<\/li>\n<li>You may choose to provide additional information when completing a contact form or when contacting us directly via email.<\/li>\n<\/ul>\n<h4><strong>Information We Collect from Third Parties<\/strong><\/h4>\n<p>When you access our website, we collect information about the features you use, how you use them, and the devices you use to access our services. Read on for more details:<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Usage Information:<\/strong><\/li>\n<\/ul>\n<p>We collect information about your activity on our services\u2014for example, how you use them (e.g., date and time of login, features used, searches, clicks, ads you have clicked on).<\/p>\n<ul class=\"wp-block-list\">\n<li><strong>Device Information:<\/strong><\/li>\n<\/ul>\n<p>We collect information about the device you use to access our website, including hardware, operating system and version, unique device identifiers, and mobile network information.<\/p>\n<h4><strong>User Rights<\/strong><\/h4>\n<p>Users may exercise their rights of access, rectification, erasure, objection, portability, and restriction by contacting <strong>Grupo TCQ<\/strong> at info@lqs.es, proving their identity with a scanned copy of their ID card or equivalent document, and specifying the right they wish to exercise.<\/p>\n<p><strong>Grupo TCQ<\/strong> informs users of their right to file a complaint with the Spanish Data Protection Agency if they believe they have not been properly assisted in exercising their rights described in this section.<\/p>\n<h4><strong>How Do We Protect Your Personal Information?<\/strong><\/h4>\n<p>We are committed to protecting your personal information. We use appropriate technical and organizational measures to safeguard your personal data and privacy and review such measures periodically. We protect your personal information using a combination of physical, IT, and logical security controls, including access controls that restrict and manage how your personal data is processed, administered, and managed.<\/p>\n<h4><strong>Data Retention Period<\/strong><\/h4>\n<p>The user\u2019s personal data will be actively processed by <strong>Grupo TCQ<\/strong> for as long as the user does not exercise their right of erasure.<\/p>\n<p>If the right of erasure is exercised, data will be blocked and retained in a restricted manner, available only to competent authorities for a period of 5 years, to address any potential liabilities arising from processing.<\/p>\n<h4><strong>Applicable Law and Jurisdiction<\/strong><\/h4>\n<p>The applicable law in the event of any dispute or conflict of interpretation of the terms comprising these Terms of Use, as well as any matter related to the services of the Portal, shall be Spanish law.<\/p>\n<p>For the resolution of any disputes that may arise from the use of the Portal and its services, the parties agree to submit to the jurisdiction of the Courts and Tribunals of Madrid (Spain), and their hierarchical superiors, expressly waiving any other jurisdiction to which they might be entitled.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Grupo TCQ hereby informs the users of the website https:\/\/grupotcq.com of its Privacy Policy and describes what data it collects, how it uses them, the users\u2019 options regarding such data, their rights, data security, commercial communications, and modification of this confidentiality policy. In the processing of personal data, Grupo TCQ guarantees compliance with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-962","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Grupo TCQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/grupotcq.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Grupo TCQ\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Grupo TCQ hereby informs the users of the website https:\/\/grupotcq.com of its Privacy Policy and describes what data it collects, how it uses them, the users\u2019 options regarding such data, their rights, data security, commercial communications, and modification of this confidentiality policy. 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